Digital Craftsmanship
Analogue Experience Meets Digital Expertise
A modern workflow
We believe that communication is the key to producing predictable results. NITEO was built as a communication hub for the dental team.
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You can find NITEO in 3Shape Communicate, Sirona Connect Case Centre, Carestream Connect, Medit Link and WOW.
You can always extract your files in STL or PLY format and send it to us via email or any other file sharing application, making sure to include your instructions, to cases@niteolab.com
Within the next 24 hours you will receive an email from us acknowledging receipt of your case. From this point on your case will be in the hands of our Design Team.
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Our Design team begins work on your case immediately following your instructions and the appropriate protocols. We design using Exocad.
When the case design is ready or there is any kind of question or problem they will contact you via email sharing screenshots or an HTML rendering of the case as a webpage.
You will be expected to reply to this email to approve the design, ask for any adjustments or changes or discuss anything that comes up regarding the case.
Once the design is approved by you we begin production.
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All prosthetics are milled and finished in our own facilities in Cyprus.
Another email will reach you which will include quality control photos and details about shipping and invoicing.
Most cases will spend about five days in production. The more complex cases like will need a few days more. You can expect the prosthetics to reach your clinic within two weeks of sending a case.
Every prosthetic will be delivered with its Quality Certificate card.
True Quality
Is Transparent
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We are committed to share with our customers and their patients everything that we make for them.
Every case we handle has a unique ID on our database which is printed on our Quality Certificate Card.
Our Quality Certificate Card has been proven to increase patient trust and satisfaction with their clinicians.
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Our ISO Certification reflects our commitment to quality assurance.
The ISO certification logo is printed on our Quality Certifications Cards and can also be obtained by clinics that use our services as a separate certificate.
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Materials used and their batch numbers are recorded as well as all the design parameters for every case.
Photographs are taken to record shade matching and are sent to the clinician prior to shipping.